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Safety & Compliance

Compliance built into every run

QFO operates documented procedures designed for secure, compliant medical logistics.

Training

Driver training will cover privacy, security, cold-chain and biohazard handling before drivers handle shipments.

Chain of Custody

Auditable signatures, scans and timestamps on every pickup and delivery.

Access Control

Role-based access so staff and drivers see only what their role requires.

SOPs & Documentation

Standard operating procedures covering intake, dispatch, handling and incident response.

Partner Compliance

BAAs, insurance certificates and onboarding documentation required for each client engagement.

Continuous Review

Quality reviews, safety reporting and corrective action processes.

A note on HIPAA

There is no general government-issued "HIPAA certification." QFO does not claim to be HIPAA certified. Instead, we use privacy, security, access-control, training, and documentation procedures designed for compliant operations. Driver and staff training will cover HIPAA privacy and security requirements, we will establish business associate agreements with clients where required, and we keep auditable records throughout the chain of custody.

  • Privacy and security training for drivers and staff
  • Business Associate Agreements (BAAs) where required for covered clients
  • Role-based access and audit logging
  • Recorded pickup and delivery temperatures; continuous sensor monitoring requires validated equipment and integration
  • Incident reporting and corrective action procedures

Compliance questions? Let's talk.

Discuss your delivery requirements and confirm service availability with QFO.