Technology Platform
One platform. Total control. Built to scale.
QFO's technology controls the delivery operation end-to-end, gives clients real-time visibility into every shipment, and is designed to grow without adding administrative work at the rate of delivery volume.
Operational Control
QFO controls every delivery from dispatch to proof of delivery.
Client Visibility
Real-time tracking, status updates, and documentation in one portal.
Scalable Growth
Add volume without adding administrative overhead at the same rate.
The Centerpiece
Built to scale — without scaling overhead
The platform is designed so QFO can add drivers, clients, routes, and markets while maintaining centralized operational controls. Administrative work doesn't grow at the same rate as delivery volume.
How it works
- Centralized dispatch and operations control across all drivers, clients, and routes from a single platform
- Automated workflows reduce manual coordination — dispatching, pricing, notifications, and settlement run without per-shipment human intervention
- Add drivers, clients, and routes without proportional growth in administrative staff
- Multi-client, multi-market operations managed from one command center
- Reporting, alerts, and audit trails scale automatically with volume
Drivers
Onboard and assign without adding dispatch overhead
Clients
Each gets a dedicated portal experience
Routes
New routes designed to go live in hours, not weeks
Markets
Expand into new territories with existing controls
Client Experience
Everything clients need, in one portal
From booking to billing, clients have full visibility and self-service control over their delivery operations.
Online booking
Clients schedule pickups with instant, transparent pricing — no phone calls or emails required.
Live tracking
Shipment status and available courier GPS updates refresh while the page is open. GPS requires an active driver app, location permission, and connectivity.
Proof of delivery
Signature capture, photos, and scan records available immediately after delivery.
Invoices & billing
Itemized invoices, payment history, and account statements accessible anytime.
Account management
Manage team members, saved locations, and recurring orders from a centralized portal.
Delivery history
Searchable archive of past deliveries with full custody documentation for every shipment.
Operations
Inside the operation
QFO controls every step from dispatch to delivery — not just tracking, but the workflow that drives it.
Intelligent dispatching
Assignment and route optimization based on driver proximity, capacity, and service-level requirements.
Driver mobile workflow
Drivers follow a guided workflow — accept, navigate, arrive, scan, capture, confirm — from a single app.
GPS & geofence alerts
Driver GPS reporting and configured geofence checks support location alerts. Device permissions, connectivity, and workflow activation are required.
Scan, signature & photo
Barcode scans, electronic signatures, and photo capture at pickup and delivery create auditable records.
Temperature documentation
Drivers record stop temperatures for cold-chain shipments. Recorded out-of-range readings create exceptions; continuous calibrated sensor monitoring requires a validated device integration.
Custody event logging
Every handoff is recorded — pickup, in-transit, arrival, and delivery — with timestamps and location data.
Healthcare Focus
Healthcare-grade by design
Purpose-built for medical logistics — not a generic courier platform retrofitted for healthcare.
Chain of custody
Every custody event — pickup, in-transit, handoff, delivery — is documented with driver, timestamp, and location.
Controlled access
Role-based permissions ensure only authorized personnel can view, create, or modify shipment records.
Audit trails
Activity and custody records document supported shipment, invoice, and account actions for review.
PHI-conscious workflows
Designed to minimize exposure to protected health information throughout the delivery lifecycle.
BAA support
Business Associate Agreements available where required for covered-entity partnerships.
Temperature-controlled transport
Temperature requirements can be recorded for shipments. Transport availability depends on qualified packaging, calibrated equipment, trained staff, and engagement approval.
Automation
Automated from quote to settlement
Manual steps replaced by automated workflows — reducing human error and freeing staff to focus on exceptions, not routine coordination.
Automated pricing
Cost-plus pricing engine calculates quotes instantly based on mileage, service level, and surcharges.
Invoicing & settlement
Invoices generated automatically on delivery completion, with settlement and profit tracking built in.
Status notifications
Clients and stakeholders receive automated updates at key milestones — booked, picked up, in transit, delivered.
Operational alerts
Configured workflows check geofence events, recorded temperature exceptions, and SLA breaches. Alert delivery and schedules must be validated before service activation.
Scheduled reporting
Operational and financial reports generated on schedule — no manual data collection required.
Integration
Works with your systems
Clients don't need to replace existing systems to work with QFO. The portal works standalone, and API integrations can be developed for accounts that need them.
QFO customer portal
A full-featured portal for booking, tracking, POD, and billing — no integration required. Clients can be up and running quickly.
REST API
Create shipments, retrieve tracking status, and pull proof-of-delivery records programmatically for larger accounts.
Webhook notifications
Real-time status callbacks to your systems — shipment created, picked up, in transit, delivered.
Custom integrations
Enterprise integrations can be developed for high-volume accounts connecting to existing TMS, EHR, or procurement systems.
See the platform in action
Schedule a demo or request a launch consultation to experience QFO's technology firsthand.
Explore the QFO Core Demo
Walk through the dispatch command center, driver ePOD workflow, and client portal yourself with labeled demo scenarios that show exactly how QFO Core supports verified healthcare logistics today.